News

McHale Plant Sales UK & Ireland is first ‘Gold Level Distributor’

McHale Plant Sales, distributors in the UK and Ireland of Metso crushers and screening equipment, has been chosen ‘the first Gold level distributor certified by Metso under the Finnish manufacturer’s Partner Excellence Programme.’

Believing that their customers deserve ‘the best support in finding crushing and screening solutions that fit their specific needs’ Metso created their Partner Excellence Programme, committing themselves to helping their partners to achieve that service level.

According to Metso, the purpose of the Partner Excellence Programme is ‘to build a network of trusted Metso distributors’ who can help deliver Tier-1 service that the company says ‘will ensure a thriving customer success and satisfaction’.

In certifying McHale Plant Sales in the UK and Ireland as their first Gold level distributor, Metso praised the Tamworth, Edinburgh, Birdhill, and Rathcoole-based firm for their ‘exceptional performance, dedication, and commitment’ which, their citation says ‘has set a new standard of excellence’.

Staffed and dedicated to the business of crushing, McHale has represented Metso in the years since 2015 in Ireland and Northern Ireland markets, and in England, Scotland and Wales markets since early-2023. This latest commendation follows a ‘Best in Marketing’ award presented to them by Metso at a recent distributor conference held in Tampere, Finland in conjunction with their launch of the new electric-powered Lokotrack EC range.

Chosen for having ‘successfully met criteria for Gold level success following a comprehensive audit of the distributor's operation conducted by Metso's Aggregates Distribution Leadership Team, McHale after sales director, Anthony Ryan attributed it to “a lot of hard work, good systems, investment in field service, parts inventories and equipment, and to that all important factor of having lots of good people in place.”

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